Effective leadership is crucial in challenging times, and three capabilities help determine successful leadership under crises: strategic thinking, decisiveness, and persuasive communications. Drawing on research, experience, and cases, Michael Useem engages us in a dialogue around key issues: Uncertainty, threats, and stress in the coronavirus era and beyond; Situations wherein leadership makes the greatest difference; Insights in the practical application of strategic thinking, decisiveness, and persuasive communications during crises; and key steps to take when in charge.
 

Michael Useem is the William and Jacalyn Egan Professor of Management; Faculty Director of the Center for Leadership and Change Management and McNulty Leadership Program at The Wharton School of the University of Pennsylvania. His university teaching includes MBA and executive MBA courses on management and leadership, and his earlier books include: The Leader’s Checklist, The Strategic Leader’s Roadmap (with Harbir Singh), Mastering Catastrophic Risk (with Howard Kunreuther), Fortune Makers: The Leaders Creating China’s Great Global Companies (with Harbir Singh, Neng Liang, and Peter Cappelli), and Boards That Lead (with Ram Charan and Dennis Carey).