Email replies that show up a week later. Video chats full of “oops... sorry no you go” and “can you hear me?!” Ambiguous text-messages. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible - or are they? In her keynote, Erica combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and cultures. In person, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.

In this virtual session, Erica will supercharge your teams with collectively understood rules that foster connection, build trust and drive innovation - to thrive from anywhere. This session is based on Erica's new book "Digital Body Language".

Learning Outcomes:

• Understand your collaboration style and the digital body language signals you may be broadcasting (even if you don't intend to!)
• Create cultures of maniacal clarity across email, phone, IM, text, video and even live meetings
• Develop a collaboration strategy that fights digital mansplaining and other virtual unconscious biases
• Create cultures of true inclusion and belonging, no matter the distance

About the Author:
Erica Dhawan is the world’s leading authority on 21st century Collaboration and Connectional Intelligence. She challenges audiences and organizations to innovate further and faster, together. Her newest book – "Digital Body Language" – decodes the new signals and cues of effective collaboration and teamwork in a digital-first human workplace.

Erica Dhawan is the Founder & CEO of Cotential, a global organization that helps companies, leaders, and managers leverage 21st century collaboration skills and behaviors to improve game changing performance.

She is the co-author of the bestselling book Get Big Things Done: The Power of Connectional Intelligence, named #1 on What Corporate America is Reading. Dhawan was named by Thinkers50 as “The Oprah of Management Ideas” and featured as one of the Top 20 Management Experts around the world by GlobalGurus. She hosts the award-winning podcast ‘Masters of Leadership.’

Erica speaks on global stages ranging from the World Economic Forum at Davos and TED to companies such as Coca-Cola, Fedex, Goldman Sachs, Walmart, SAP, and Cisco. Erica writes for Harvard Business Review, Forbes, Fast Company. She has degrees from Harvard University, MIT Sloan, and The Wharton School.

When:
Thursday, May 13, 2021
6:00 PM ET - 7:00 PM ET

Cost:
WCNY Supporting Members - $10 (WCNY supporting membership costs $95/yr at Join/Renew Membership)
Other Wharton Alumni & Alumni Guests - $20
Gold & Benefactor Members - $0

Meeting Access Information:
A link, accessible by personal computer, tablet or smartphone, will be emailed to all registered guests 24-48 hours prior to the event to the "Primary Email" address listed in your profile.  Please login to update your profile and confirm that the email address listed is correct.  We will attempt to provide the ability to ask questions at the end of the presentation and time permitting.
 
Registering from another Wharton alumni club? Click here for assistance.

Cancellations must be made at least 48-hours (business day) prior to the event date by sending an email to Gabriela Sanchez. Refunds or credits for future events are not available for any no-shows or late cancellations. Click here for full details.